The Mean Time To Resolution (MTTR) is a key metric used to measure the efficiency of a system or process. It is a measure of the average time it takes to repair a system or process after it has failed. It is used to determine how quickly a system or process can be restored to normal working order. The lower the MTTR, the more efficient the system or process is. MTTR is a critical metric for organizations that rely on their systems and processes to remain operational. It is used to track and improve the performance of the system or process, as well as to ensure that any potential issues are addressed quickly and effectively. MTTR is also used to measure the effectiveness of mainmaintenance and repair activities, and to identify areas where improvements can be made. By tracking MTTR, organizations can identify areas where their systems and processes are not performing as efficiently as they should, and take steps to improve them.