Operations and Maintenance (O&M) in Facility Management is a vital component of ensuring a successful operation and upkeep of a facility. O&M is defined as the service, repair, and/or replacement of a facility’s components and features. This includes a wide range of tasks, such as cleaning and painting, landscaping, and repairs to systems, equipment, and structures. O&M is important to ensure that the facility is running smoothly, efficiently, and safely. It is also important to help maintain the value of the facility and prevent costly repairs or replacements in the future. The O&M of a facility can also include preventative maintenance, which can help reduce the risk of damage or failure of the facility’s components. Preventative maintenance includes regularly scheduled inspections, maintenance, and repairs to ensure that any potential problems are addressed before they become a major issue. O&M also includes emergency preparedness and response, which includes having a plan in place to address any unexpected