What is the definition of a remote monitoring and management services? Remote monitoring and management services (RMM) is the process of monitoring and managing a customer’s IT systems from a remote location. The services can be used to monitor and manage desktops, laptops, servers, firewalls, and networks. RMM services provide the customer with automated tools and resources to help maintain their IT systems. These tools can include automated patch management, remote control, asset management, antivirus protection, and more. The goal of these services is to ensure that the customer’s IT systems remain up and running and that they are secure. RMM services can also be used to identify potential problems before they can cause significant issues. This can help to reduce repair costs and improve overall system performance. Additionally, RMM services can provide customers with reports on system status and performance, helping them to identify areas of improvement. All in all, RMM services provide customers with the ability to monitor and