What is the definition of a Remote Monitoring Service? A Remote Monitoring Service, or RMS, is a system that uses a combination of software, hardware, and communication networks to monitor and manage connected devices from remote locations. This service enables companies to track and analyze the data of their connected devices in real time and to respond to any issues that may arise quickly and efficiently. RMS can be used to monitor and control industrial processes, network equipment, and other connected devices. By using a remote monitoring service, businesses can gain valuable insight into the performance of their connected devices and take proactive steps to ensure the continued proper functioning of their systems. RMS also allows businesses to detect potential problems before they become major ones. This type of service is becoming increasingly important for businesses as it allows them to be proactive in their approach to device maintenance and security.