Root Cause Analysis

Root Cause Analysis (RCA) is a problem-solving technique used to identify the underlying cause of a problem. It is a systematic approach to uncovering the origin of a problem, which can be used to develop corrective actions and prevent the issue from recurring. The goal of RCA is to identify the root cause of a problem so that corrective actions can be taken to address the issue. The process involves analyzing the problem, gathering data, identifying potential causes, and determining the root cause. It is important to note that the root cause is not necessarily the same as the immediate cause. The root cause is the underlying factor that led to the issue, while the immediate cause is the event that triggered the problem. RCA is a useful tool for problem-solving and can help organizations identify and address issues quickly and effectively.